Higher Education Agencies
Alabama
Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
https://www.ache.edu/index.php/saraaspa-application-process/
https://www.ache.edu/wp-content/Sara/StudentComp.pdf
Alabama Community College System
P.O. Box 302130
Montgomery, AL 36130-2130
https://www.accs.edu/student-complaint-form/
Alaska
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
customer.service@alaska.gov
https://acpe.alaska.gov/ConsumerProtection
Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
attorney.general@alaska.gov
http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
https://ppse.az.gov/student-complaint-procedure
https://ppse.az.gov/resources/student-complaint-form
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201
ADHE_Info@adhe.edu
https://appengine.egov.com/apps/ar/pce/form-8040
Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
sbpce@arkansas.gov
https://sbpce.wufoo.com/forms/form-8040-complaint-form/
California
California Bureau of Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
bppe@dca.ca.gov
http://www.bppe.ca.gov/forms_pubs/complaint.pdf
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut
Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
info@ctdhe.org
https://www.ctohe.org/StudentComplaints.shtml
Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
trade.practices@ct.gov
https://portal.ct.gov/DCP/Complaint-Center/Complaint-Forms-and-Procedures
Consumer Complaint Hotline: (800) 842-2649
Delaware
Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
dheo@doe.k12.de.us
https://delaware.gov/help/degov-contact.shtml (email)
Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us
https://attorneygeneral.delaware.gov/wp-content/uploads/sites/50/2017/05/2017_complaint_form_updated_052217.pdf
District of Columbia
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, D.C. 20002
https://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
Florida
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
Commissioner@fldoe.org
https://www.fldoe.org/about-us/office-of-the-inspector-general/file-a-complaint.stml
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Place #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-complaints
Hawaii
Hawaii State Board of Education
P.O. Box 2360
Honolulu, HI 96804
ocp@dcca.hawaii.gov
https://cca.hawaii.gov/hpeap/files/2013/08/Student-Complaint-Form.pdf
https://cca.hawaii.gov/hpeap/student-complaint-process/
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
https://boardofed.idaho.gov/higher-education-private/proprietary-schools-non-degree-granting/student-complaint-procedures/ (proprietary)
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/ (private)
Illinois
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359
https://complaints.ibhe.org
https://complaints.ibhe.org/register.aspx
Illinois State Board of Education
100 N. 1st Street
Springfield, IL 62777
https://www.isbe.net/Pages/Special-Education-Complaint-Investigation-Process.aspx
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
https://illinoisattorneygeneral.gov/consumers/filecomplaint.html
https://ccformsubmission.ilag.gov
http://www.ag.state.il.us/consumers/index.html
Consumer Fraud Hotline: (800) 243-0618
Indiana
Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W. Washington Street, Room E201
Indianapolis IN 46204
https://www.in.gov/che/2744.htm
Iowa
Iowa Student Aid Commission
603 E. 12th Street
5th Floor
Des Moines, IA 50319
info@iowacollegeaid.gov
https://iowacollegeaid.gov/StudentComplaintForm
https://iowacollegeaid.co1.qualtrics.com/jfe/form/SV_9Br0hqNMto1FItT
Kansas
Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
https://www.kansasregents.org/students/university_student_complaints
Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
http://cpe.ky.gov/campuses/consumer_complaint.html
Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319
http://www.kcpe.ky.gov/forms/FormtoFileaComplaint.pdf
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
consumer.protection@ag.ky.gov
https://ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/Consumer-Complaints.aspx
Louisiana
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
https://regents.la.gov/wp-content/uploads/2018/09/Louisiana-SARA-Institutional-Application-Process-and-Student-Complaint-Process.pdf
Maine
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
jonathan.braff@maine.gov
https://www.maine.gov/doe/about/contact/complaint
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
Maryland
Maryland Higher Education Commission
6 N. Liberty Street
Baltimore, MD 21201
https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx
Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
consumer@oag.state.md.us
https://web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=MUGeneral.htm
Consumer Protection Hotline: (410) 528-8662
Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstufam/complaints/complaints.asp
Michigan
Michigan Department of Licensing and Regulatory Affairs
Office of Postsecondary Services
Proprietary School Unit Staff
201 N. Washington Square
Lansing, MI 48913
https://www.michigan.gov/lara/bureau-list/cscl/complaints
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/mPg.cfm?pageID=2190 (public)
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078 (private and career)
Minnesota Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
https://www.ag.state.mn.us/Office/Complaint.asp
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/student_complaint_process.asp
Mississippi Community College Board
3825 Ridgewood Road
Jackson, MS 39211-6453
https://www.mccb.edu/student-consumer-info
Consumer Protection Division
Office of the Attorney General
State of Mississippi
P.O. Box 22947
Jackson, MS 39225-2947
http://www.ago.state.ms.us/forms/consumer-protection-complaint-form/
Missouri
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov
https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
https://mus.edu/MUS-Statement-of-Complaint-Process.asp
Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
contactocp@mt.gov
https://dojmt.gov/consumer/consumer-complaints/
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Nebraska Department of Education
Investigations Office
301 Centennial Mall South
P.O. Box 98987
Lincoln, NE 68509-4987
https://www.education.ne.gov/cc/complaint-form/
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
https://protectthegoodlife.nebraska.gov/file-consumer-complaint
Consumer Protection Hotline: (800) 727-6432
Nevada
Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, NV 89120
http://cpe.nv.gov/Students/Students_Home/
New Hampshire
New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531
https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx
New Jersey
New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
nj_che@che.state.nj.us
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
P.O. Box 110
Trenton, NJ 08625-0110
schoolapprovalunit@dol.state.nj.us
https://www.nj.gov/labor/labormarketinformation/assets/PDFs/coei/SAU/Conflict%20Resolution%20Questionnaire.pdf
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
https://www.njconsumeraffairs.gov/Pages/File-a-Complaint-old.aspx
New Mexico
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
https://hed.nm.gov/students-parents/student-complaints
https://hed.nm.gov/uploads/documents/NMHED_Student_Complaint_Form_7-2021.pdf
New York
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
http://www.acces.nysed.gov/common/acces/files/bpss/complaintform.pdf
New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza – Suite 2101
Albany, NY 12223-1556
https://dos.ny.gov/file-consumer-complaint
http://www.nysed.gov/college-university-evaluation/complaints
North Carolina
North Carolina Community College System Office of Proprietary Schools
200 West Jones Street
Raleigh, NC 27603
https://www.nccommunitycolleges.edu/complaint-procedures-and-forms
North Carolina Consumer Protection
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
https://governor.nc.gov/contact/frequently-asked-questions/consumer-complaints
North Dakota
North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
cte@nd.gov
http://www.nd.gov/cte/private-post-inst/docs/NDSBCTE_Student_Complaint_Procedure.pdf
North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E Interstate Avenuw, Suite 200
Bismarck, ND 58503-5574
https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints
Ohio
Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138
https://scr.ohio.gov/information-for-students/file-a-complaint/6-file-a-complaint
Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
https://highered.ohio.gov/students/current-college-students/student-complaints/student-complaints
Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
https://www.ohioattorneygeneral.gov/Files/Forms/Forms-for-Consumers/ConsumerComplaintForm3292012-pdf.aspx
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
https://www.okhighered.org/resources/Student-Complaint-Form/
Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 731182864
http://obpvs.ok.gov/students#complaints
Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
https://www.oag.ok.gov/consumer-protection
Oregon
Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401
https://www.oregon.gov/highered/about/Pages/complaints.aspx
Oregon Department of Education
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203
https://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
https://justice.oregon.gov/forms/consumer_complaint.asp
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
https://www.attorneygeneral.gov/submit-a-complaint/consumer-complaint/
Puerto Rico
Puerto Rico Council on Higher Education
P.O. Box 1900
San Juan, PR
00910-1900
https://agencias.pr.gov/agencias/cepr/inicio/Pages/default.aspx (Spanish)
Puerto Rico Department of Justice
P.O. 9020192
San Juan, PR
00902-0192
http://www.justicia.pr.gov/home/querellas-2/ (Spanish)
Rhode Island
Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
https://www.riopc.edu/form/ri-student-complaint/
Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
https://riag.ri.gov/forms/consumer-complaint
South Carolina
South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
https://che.sc.gov/students-families-and-military/student-resources
South Dakota
South Dakota Board of Regents
306 E. Capitol Avenue, Suite 200
Pierre, SD 57501-2545
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Documents/ComplaintForm-SD-SARA.pdf#search=complaint
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E. Highway 14 Suite 3
Pierre SD 57501-8053
https://atg.sd.gov/complaintform.aspx
Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
Texas
Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, TX 78778-0001
https://twc.texas.gov/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
https://www.highered.texas.gov/links/student-complaints/
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
http://txoag.force.com/CPDOnlineForm
Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
https://dcp.utah.gov/complaints.html
Vermont
Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
https://education.vermont.gov/documents/postsecondary-program-complaint-resolution
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
https://ago.vermont.gov/file-a-consumer-complaint/
Virginia
State Council of Higher Education for Virginia
101 N. 14th Street.
James Monroe Building
Richmond, VA 23219
communications@schev.edu
https://www.surveymonkey.com/r/StudentComplaintForm
Washington
Washington Higher Education Coordinating Board
917 Lakeridge Way
P.O. Box 43430
Olympia, WA 98504-3430
dainfo@hecb.wa.gov
https://www.surveygizmo.com/s3/2229871/Complaint-Form
Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
P.O. Box 43105
Olympia, WA 98504-3105
workforce@wtb.wa.gov
https://www.wtb.wa.gov/private-career-schools/school-complaints/
Washington State Office of the Attorney General
1125 Washington Street SE
P.O. Box 40100
Olympia, WA 98504-0100
https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject=Consumer%20Protection (email)
https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx (complaint form)
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East, Suite 700
Charleston WV 25301-2800
http://www.wvhepc.edu/wp-content/uploads/2018/04/Student-Complaint-Process-2018.pdf
Community and Technical College System of West Virginia
1018 Kanawha Boulevard East, Suite 700
Charleston WV 25301
https://wvctcs.org/complaints/
West Virginia Office of the Attorney General
Consumer Protection Division
P.O. Box 1789
Charleston, WV 25326-1789
https://appengine.egov.com/apps/wv/ago/consumercomplaint
Wisconsin
Wisconsin Educational Approval Board
30 W. Mifflin Street, 9th Floor
P.O. Box 8696
Madison, WI 53708
eabmail@eab.state.wi.us
https://dsps.wi.gov/Pages/Programs/EducationalApproval/About.aspx
Wyoming
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
https://edu.wyoming.gov/wp-content/uploads/2018/08/Wyoming-Department-of-Education-Student-Complaint-Process.pdf
Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
https://ag.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit/consumer-complaints